If you want to browse available Support topics, you can search the Support Resources. The Support Resources is a collection of problem-solving articles that are presented in a format that is easy to follow.

To search the Support Resources

1. In the Support Welcome window, under Support Resources, click Click Here.
2. In the search box, type a word, and then click Search.
For example, you can type performance or virus. The Solution Documents appear under the search box.
3. Click any solution document to view more information, and then follow the steps.
Because some actions may take you away from the Step-By-Step Solution, we recommend that you print the topic.

Support Resources also provides you with quick links to access Club Symantec, rebate information, and product manuals. You may also access Norton Premium Services, which is a paid service. Expert Symantec technicians troubleshoot your issues on your computer by using remote-assistance technology.